|ADT (Photo credit: nadbasher)|
This year, I called NextAlarm.com. They have a monitoring system that works over the internet. $17.95/month for the same service ADT is giving me now. I would have to buy some hardware and install it myself or have it installed. That made me a bit uncomfortable, so before I pulled the trigger and ordered the hardware, I called ADT. After going through their voicemail maze to reach a real person, I finally was transferred to the customer loyalty department. I simply told them I was not happy with my rate and was talking with NextAlarm.com about switching. but before I switched I wanted to know if they could do any better on their price. They dropped the bill to $19.99/month (didn't say for how long and I didn't ask). For the extra $2.00 a month and not having to make any changes or install any hardware, I'll stick with them until they try to raise it again.